What is a cookie?

Cookies are files downloaded on the user's device (computer/smartphone/tablet) when accessing certain websites stored in its memory. Cookies allow, among other things, to store and retrieve information about the browsing habits of users or their computers, see which pages they visit, the connection time, analyse the performance of a page if there are technical problems, among others.

Depending on the information they contain therein, and how the device is used, they can be used to recognise the user.

What types of cookies exist?

There are several types of cookies depending on different criteria:

Depending on the time they spend activated:

-Session cookies. They are a type of cookies designed to collect and store data while the user visits a web page.

-Permanent cookies: They are cookies in which the data keep stored in the device and can be accessed and treated for a defined period by the responsible of the cookie.

Depending on the ownership:

-Own cookies. Those belonging to TNTEX.

-Third party cookies. Those owned by a third party, other than TNTEX, which deals with the information gathered.

Depending on its purpose:

-Technical and personalisation cookies. Those used to improve the service, locate incidents, recognise the user, and so on.

-Analytical or advertising cookies. Those used to analyse information on navigation and provide advertising, either generic or customised.

What is the purpose of a cookie?

Cookies are used to offer services and customised advertising, to analyse the performance of the system, recognise you when you access as a user, locate incidents and problems that may arise and solve them in the shortest possible time, as well as analyse and measure the use and activity of the website.

Is my consent needed to set a cookie?

Consent to the installation of cookies or techniques that are strictly necessary for the provision of a service of the information society specifically requested by the user is not required.

For the rest, it is necessary the consent of the person concerned, which may be claimed by different routes. In the case of TNTEX, it is awarded if you keep using the website, without prejudice you may withdraw it at any time and disable cookies.

What cookies does TNTEX use currently?

TECHNICAL: They are OWN cookies regarding the session, identification, configuration and registration information strictly necessary for the user's identification and to provide the services requested by the user. The information obtained through them is treated only by TNTEX.

ANALYSIS: These are either used, by third parties or by us, to quantify the number of users and thus perform a measurement and statistical analysis of the use made by users of the service provided. For this, the browsing on our website is analysed to improve our products and services.

ADVERTISING: Those that well treated by third parties or by us, allow the management, in the most efficient possible way, of advertising spaces that could be included on our website. They also store information on the user's behaviour obtained through continuous observation. Thanks to them, we can know your web browsing habits and show you advertising related to your browsing profile.

HOW DO I DISABLE COOKIES?

Most browsers show how to configure your browser to avoid accepting cookies, to notify you whenever you receive a new cookie, and to completely disable them. To control the use of your information, you can configure the browser on your device in the most appropriate way for you.

In any case, we note that if the technical and functional cookies are disabled, the quality of the website can decrease or it may difficult to identify you correctly.

The following links will show you more information about the different browsers:

 Chrome https://support.google.com/chrome/?hl=#topic=3227046

 Explorer https://support.microsoft.com/es-es/products/windows?os=windows-10

 Firefox https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

 Safari https://support.apple.com/es-es/HT201265


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